In our dedicated staff plan we have our highly qualified technical admins who are Internationally Certified and well recognized in the industry. The main advantage of choosing this plan is that our dedicated team will be working exclusively for your company and will keep the quality of all the services at its best at every stage. Based on your IT support needs, our team of highly qualified technical admins will be fully dedicated and provide you with full 24/7 support. Our highly qualified admins deal with all the issues like server management, complex technical issues, and installations of customized third party scripts as per your requirement. All our dedicated support staff are well trained with a minimum of 4 to 5 years of experience, with Cisco Certified Network Engineers (CCNA), Microsoft Red Hat Certified Engineers (RHCE), Certified Systems Engineers (MCSE), etc.

  • Fully Dedicated Support Plans are our most premium web hosting support plans.
  • Dedicated admins will work exclusively for you.
  • You will be the only client and you can manage them exactly like staffs working at your office.
Cloud Managed Services

Key Features

24/7/365 support

24/7/365 Support

30 Days Free Trial

30 Days Free Trial

Certified Technicians

Certified Technicians

Customizable Plans

Customized Plans

White Label Support

White Label Support

Choose Your Plan

Let us take care of your Web Hosting Support!

Choose Your Plan L1 TECH

$500 /month/tech

L2 TECH

$1000 /month/tech

L3 TECH

$1500 /month/tech

Support
Team Coverage (Min 4 Techs) 24/7 24/7 24/7
Helpdesk Support
L1 Support
L2 Support
L3 Support
Server Monitoring
Escalations
Number Of Tickets Unlimited Unlimited Unlimited
Number Of Domains Per Server Unlimited Unlimited Unlimited
Number Of Servers Unlimited Unlimited Unlimited
Average Response Time 10 Min 10 Min 10 Min
Average Resolution Time 3 Hours* 3 Hours* 3 Hours*
Complete Infrastructure Management
White Label Support
Certified Engineers
Sales Support
Billing Support
Free Setup
Technical
Server Administration
Cloud Administration
Virtualization Administration
Control Panel Administration
Server Setup
Server Update
Server Hardening
Server Optimization
Server Migration
Security Audit
Data Center Escalation
Shell/Bash Scripting
Automation
Devops
Research & Development
Enterprise Features
Exclusive NOC Team
Exclusive SLA Team
Exclusive QA Team
Privilege Club Features
Dedicated Phone Line
Dedicated Skype Room
Expect An Expert Call
Chat Support
Phone Support

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