Semi Dedicated Plan

Semi-Dedicated team works for multiple clients at the same time and you will be one of them. If you are outgrowing shared support and not yet ready for a fully dedicated team, Semi Dedicated team is the best option for you. It is cost effective and you also receive a full 24/7 quality support at affordable price.

This plan consists of all the features of a Dedicated Team at a affordable price of a shared support. A fixed team of techs will be working with you 24/7 with guaranteed response times and Level-3 support.

In this plan we take care of all kinds of issues including basic Level-1 issues to complex Level 3 server administration tasks with escalations. "White Label Support" is also included in our plan. Hence taking care of your clients in the exact way as you would do. 100% guarantee of keeping our identity a secret from your clients. We will be functioning completely like your support and greet all the clients with your company greetings and signatures.

Our support includes Outsourced 24/7 Technical Support, Remote Infrastructure Management, Remote Server Management, Helpdesk Support, cPanel Server Administration & Monitoring, Cloud, NOC, Windows and Game Server Management and Help Desk Management to Data centers, Linux, Enterprise Security Services and Web Hosting companies and ISPs around the world.

Providing 24/7 server monitoring thus reducing the downtime to minimum. However big or small the problem may be the server side issues are solved within a minimum time period.