Semi-Dedicated team works for multiple clients at the same time and you will be one of them. If you are outgrowing shared support and not yet ready for a fully dedicated team, Semi Dedicated team is the best option for you. It is cost effective and you also receive a full 24/7 quality support at affordable price.

This plan consists of all the features of a Dedicated Team at a affordable price of a shared support. A fixed team of techs will be working with you 24/7 with guaranteed response times and Level-3 support.

In this plan we take care of all kinds of issues including basic Level-1 issues to complex Level 3 server administration tasks with escalations. "White Label Support" is also included in our plan. Hence taking care of your clients in the exact way as you would do. 100% guarantee of keeping our identity a secret from your clients. We will be functioning completely like your support and greet all the clients with your company greetings and signatures.

Our support includes Outsourced 24/7 Technical Support, Remote Infrastructure Management, Remote Server Management, Helpdesk Support, cPanel Server Administration & Monitoring, Cloud, NOC, Windows and Game Server Management and Help Desk Management to Data centers, Linux, Enterprise Security Services and Web Hosting companies and ISPs around the world.

Providing 24/7 server monitoring thus reducing the downtime to minimum. However big or small the problem may be the server side issues are solved within a minimum time period.

Semi Dedicated Plan

Semi-Dedicated Support Plans

Semi-Dedicated Support Plans are designed for web hosts who need higher priority than normal Shared Support Plans but not ready for fully Dedicated Support Plans. Semi-Dedicated Support staffs are shared with only two clients which mean more priority, efficiency and low cost.

Key Features

24/7/365 support

24/7/365 Support

30 Days Free Trial

30 Days Free Trial

Certified Technicians

Certified Technicians

Customizable Plans

Customized Plans

White Label Support

White Label Support

Choose Your Plan

Let us take care of your Web Hosting Support!

Choose Your Plan L1 TECH

$350 /month/tech

L2 TECH

$700 /month/tech

L3 TECH

$1050 /month/tech

Support
Team Coverage (Min 4 Techs) 24/7 24/7 24/7
Helpdesk Support
L1 Support
L2 Support
L3 Support
Server Monitoring
Escalations
Number Of Tickets Unlimited Unlimited Unlimited
Number Of Domains Per Server Unlimited Unlimited Unlimited
Number Of Servers Unlimited Unlimited Unlimited
Average Response Time 10 Min 10 Min 10 Min
Average Resolution Time 3 Hours* 3 Hours* 3 Hours*
Complete Infrastructure Management
White Label Support
Certified Engineers
Sales Support
Billing Support
Free Setup
Technical
Server Administration
Cloud Administration
Virtualization Administration
Control Panel Administration
Server Setup
Server Update
Server Hardening
Server Optimization
Server Migration
Security Audit
Data Center Escalation
Shell/Bash Scripting
Automation
Devops
Research & Development
Enterprise Features
Exclusive NOC Team
Exclusive SLA Team
Exclusive QA Team
Privilege Club Features
Dedicated Phone Line
Dedicated Skype Room
Expect An Expert Call
Chat Support
Phone Support

Get In Touch

Submit
smart-phone

+91 91122 33522

skype

snwntechsolution

Email

email-id

30DayTrial Offer Contact Us