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ISO 9001 & ISO 27001 CERTIFIED • 30-DAY FREE TRIAL

Transparent, Scalable IT & Cloud Pricing

Predictable monthly plans for 24/7 outsourced technical support, Linux and Windows server management, multi-cloud DevOps engineering, and dedicated software teams with zero hidden setup fees.

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30-Day Risk-Free Trial
15-Minute Response SLA
99.9% Uptime Guarantee
100% White-Label Support
Transparent Monthly IT Support Pricing
24/7 Dedicated Server Management Plans
Certified Cloud And DevOps Engineers
Thirty Day Risk Free Trial
Guaranteed Fifteen Minute Response SLA
Hundred Percent White Label Support
ISO Certified Security And Compliance

Value & Performance Benchmarks

Up to 60% Lower IT Costs

Eliminate expensive in-house recruitment, night-shift staffing, and training overhead by deploying our certified 24/7 dedicated engineers across your infrastructure.

15-Minute Ticket Response SLA

Our global network operations center guarantees rapid 15-minute initial responses for critical server alerts, customer tickets, and live chats.

30-Day Risk-Free Service Trial

Evaluate our certified engineering expertise, rapid response times, and white-label support workflows in production with a 30-day risk-free trial.

99.9% Guaranteed Uptime SLA

Maintain continuous service availability through proactive 24/7/365 server monitoring, automated failover protection, regular kernel patching, and immediate incident resolution.

FLEXIBLE ENGAGEMENT MODELS

Choose the Right Plan for Your Infrastructure

Select from dedicated L1/L2/L3 engineers, per-server management, white-label helpdesk pods, or full-stack DevOps and software engineering plans.

Full-time certified engineers working exclusively for your company across unlimited servers, domains, and tickets.

L1 Dedicated Tech

Frontline 24/7 Helpdesk, Live Chat & Server Monitoring

$799/ month per tech
Unlimited servers, domains & tickets included

Ideal for web hosting providers and growing IT teams needing 24/7 frontline ticket triage, live chat support, and proactive server monitoring.

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Includes 30-Day Free Trial

Everything in L1 Dedicated Tech:

  • 24/7/365 Dedicated Coverage Options
  • Unlimited Servers, Domains & Tickets
  • Level 1 Helpdesk & Live Chat Support
  • 24/7 Nagios, Zabbix & Uptime Monitoring
  • cPanel, Plesk & DirectAdmin Basic Tasks
  • Initial Ticket Triage & Alert Escalation
  • 100% White-Label Brand Representation
  • Guaranteed 15-Minute Initial Response SLA
MOST POPULAR

L2 Dedicated Tech

Advanced Linux/Windows Server Administration & Security

$999/ month per tech
RHCE & Microsoft certified systems engineer

Built for cloud and hosting companies requiring deep L1/L2 troubleshooting, server hardening, migrations, and proactive administration.

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Includes 30-Day Free Trial

Everything in L1, plus:

  • Certified RHCE / MCSE System Administrator
  • Unlimited Servers, Domains & Tickets
  • Advanced L1 & L2 Technical Troubleshooting
  • Zero-Downtime Server & Website Migrations
  • Firewall Hardening, SSL & Malware Cleanup
  • MySQL, PostgreSQL & MariaDB Optimization
  • Automated Backup Configuration & Restoration
  • Direct Slack, Teams & Helpdesk Integration

L3 Dedicated Tech

Enterprise Cloud Architecture, Kubernetes & Emergency Escalations

$1,299/ month per tech
Senior Cloud, DevOps & Virtualization Architect

Designed for mission-critical infrastructure needing senior architects for AWS/Azure, Kubernetes clusters, CI/CD automation, and complex root-cause fixes.

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Includes 30-Day Free Trial

Everything in L2, plus:

  • AWS, Azure, GCP & Kubernetes Certified Architect
  • Complex L3 Escalations & Root-Cause Analysis
  • VMware, Proxmox, OpenStack & SolusVM Management
  • Docker, Kubernetes & CI/CD Pipeline Automation
  • High-Availability Clustering & Load Balancing
  • Disaster Recovery Architecture & Failover Drills
  • ISO 27001, SOC 2 & PCI-DSS Security Hardening
  • Dedicated Technical Account Manager

Proactive 24/7/365 per-server and multi-cloud cluster management for Linux, Windows, cPanel, Plesk, AWS, and Azure.

Essential Server Care

Single Linux, Windows, cPanel or Plesk Server Management

$29/ month per server
Volume discounts available for 5+ servers

Complete 24/7 reactive and proactive server management for dedicated servers and VPS instances running Linux or Windows.

Manage My Server
7-Day Free Server Audit

Included per managed server:

  • 24/7/365 Proactive Server & Port Monitoring
  • cPanel/WHM, Plesk & DirectAdmin Administration
  • Ubuntu, RHEL, AlmaLinux, Debian & Windows Support
  • Monthly OS Kernel & Security Patch Management
  • Web Server Tuning (Apache, Nginx, LiteSpeed)
  • Malware Scanning, CSF Firewall & Brute-Force Protection
  • Automated Offsite Backup Verification
  • Unlimited Admin Tickets with 30-Min Response
BEST FOR CLOUD

Cloud & Cluster Pro

Managed AWS, Azure, GCP, OpenStack & Kubernetes Environments

$49/ month per environment
Includes up to 5 cloud nodes or 1 K8s cluster

End-to-end cloud infrastructure operations, cost optimization, container orchestration, and 24/7 incident response.

Start Cloud Management
Includes Free Cloud Architecture Review

Everything in Essential Server, plus:

  • Multi-Cloud AWS, Azure, Google Cloud & OCI Ops
  • Managed Kubernetes (EKS, AKS, GKE) & Docker
  • Infrastructure as Code (Terraform & Ansible)
  • Cloud FinOps Cost Optimization & Rightsizing
  • Prometheus, Grafana & ELK Stack Observability
  • Zero-Downtime Auto-Scaling & Load Balancing
  • 15-Minute Critical Incident Response SLA
  • 99.95% Infrastructure Availability SLA

Enterprise Data Center

Custom Fleet, Hybrid Cloud, Virtualization & Managed SOC

$199/ month starting fleet
For multi-server fleets, data centers & enterprises

Bespoke 24/7 NOC and SOC operations for large server fleets, private clouds, telecom networks, and BFSI/healthcare workloads.

Request Custom Quote
30-Day Pilot Program Available

Enterprise Fleet Capabilities:

  • Unlimited Server & Multi-Region Cluster Fleet
  • VMware vSphere, Nutanix, OpenStack & Proxmox
  • 24/7 Managed SOC, SIEM & Threat Hunting
  • ISO 27001, HIPAA, GDPR & PCI-DSS Governance
  • Dedicated Pod of L1, L2 & L3 Engineers
  • Custom Runbooks & 5-Minute Emergency Response
  • Executive Monthly SLA & Security Posture Reports
  • On-Demand Architecture & Migration Sprints

100% white-label 24/7 outsourced helpdesk, live chat, and technical support teams operating seamlessly under your brand.

Semi-Dedicated Support

Shared 24/7 White-Label Engineering Team for Growing Hosts

$99/ month
Covers unlimited domains & up to 15 servers

Cost-effective 24/7 white-label ticket and live chat coverage handled by our shared pool of certified hosting support engineers.

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Includes 30-Day Free Trial

Semi-Dedicated Plan Includes:

  • 24/7/365 White-Label Helpdesk Ticket Support
  • Unlimited Domains & Hosting Accounts Covered
  • WHMCS, Kayako, Zendesk & Freshdesk Integration
  • L1 & L2 Technical Troubleshooting Included
  • 30-Minute Average Response Time Guarantee
  • Proactive Server Uptime & Service Restoration
  • Strict NDA & Brand Confidentiality Protection
  • Weekly Ticket Volume & QA Summary Reports
RECOMMENDED

Growth White-Label Pod

Priority Multi-Channel Helpdesk, Live Chat & L1-L3 Escalations

$199/ month
Covers unlimited servers, tickets & live chats

Priority semi-dedicated support pod delivering rapid 15-minute ticket and live chat responses with full L1 to L3 escalation handling.

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Includes 30-Day Free Trial

Everything in Semi-Dedicated, plus:

  • 24/7 Technical, Pre-Sales & Billing Live Chat
  • Unlimited Servers, Domains, Tickets & Chats
  • Full L1, L2 & L3 Escalation Resolution
  • Guaranteed 15-Minute Initial Response SLA
  • Custom Knowledgebase & FAQ Article Authoring
  • Customer Onboarding & Free Account Migrations
  • Dedicated Slack Channel with Your Core Team
  • Quality Assurance Audits & CSAT Tracking

24/7 Exclusive Shift Team

4 Dedicated Full-Time Engineers Covering Every Shift 24/7/365

$499/ month per pod
4 dedicated shift engineers + QA shift lead

Your own private 24/7/365 technical support department with four rotational full-time engineers working exclusively for your brand.

Build Your 24/7 Team
Includes 30-Day Free Trial

Complete 24/7 Department Includes:

  • 4 Exclusive Full-Time Engineers (24/7/365 Shifts)
  • Dedicated Shift Supervisor & QA Team Lead
  • Unlimited Tickets, Live Chats & Phone Support
  • Custom Branded Workflows, Signatures & Tone
  • Direct Access to Senior L3 Cloud Architects
  • Zero Staffing Gaps, Holidays or Sick-Leave Risk
  • Bi-Weekly Executive Performance Reviews
  • Instant Team Scaling with Pre-Trained Backups

On-demand DevOps automation retainers, dedicated full-stack and AI engineers, and end-to-end software delivery pods.

DevOps & Automation Retainer

Continuous CI/CD, IaC, Cloud Automation & Security Ops

$249/ month
Dedicated senior DevOps & automation support

Accelerate release velocity and infrastructure reliability with a dedicated senior DevOps engineer automating your cloud and pipelines.

Book DevOps Retainer
Free CI/CD Pipeline Audit

DevOps Retainer Deliverables:

  • CI/CD Pipeline Design (GitHub Actions, GitLab, Jenkins)
  • Infrastructure as Code (Terraform, Pulumi, Ansible)
  • Docker Containerization & Kubernetes Helm Charts
  • Automated DevSecOps Vulnerability Scanning
  • Cloud Architecture Modernization & Cost Tuning
  • Observability Dashboards & Alerting Automation
  • Staging & Production Release Environment Management
  • Weekly Sprint Planning & Architecture Syncs
BEST VALUE

Dedicated Software / AI Engineer

Full-Time Senior Web, Mobile, Backend or AI/ML Developer

$399/ month per developer
160 hours/month full-time exclusive allocation

Embed a vetted senior software or AI engineer directly into your product team with full IP ownership and zero recruitment overhead.

Hire Dedicated Developer
2-Week Risk-Free Developer Trial

Dedicated Developer Benefits:

  • 100% Exclusive Full-Time Allocation (160 Hrs/Mo)
  • React, Next.js, Node.js, Python, Java, .NET & Mobile
  • AI/ML, LLM Chatbots, RAG & Workflow Automation
  • ERP, CRM & Custom API System Integrations
  • Daily Agile Standups in Your TimezoneOverlap
  • Direct Collaboration via Jira, GitHub & Slack
  • 100% Source Code & IP Ownership Under NDA
  • Free Replacement Guarantee Anytime

Managed Agile Product Squad

Cross-Functional Engineering Pod for Turnkey Product Delivery

$699/ month per squad
PM, UI/UX, Full-Stack Devs, QA & DevOps

Deliver enterprise web applications, SaaS platforms, digital transformation portals, and AI accelerators on a predictable roadmap.

Scope Your Project
Free Discovery & Architecture Blueprint

Turnkey Squad Capabilities:

  • Dedicated Technical Project Manager & Solution Architect
  • UI/UX Design, Frontend, Backend & Mobile Engineers
  • Automated ISTQB-Certified QA & Security Testing
  • Pre-Built Industry Accelerators for Faster Launch
  • Cloud-Native Microservices & API Architecture
  • Bi-Weekly Demo Releases & Milestone Governance
  • Post-Launch 24/7 Support & SLA Handover
  • Flexible Fixed-Price or Sprint Retainer Models
RISK-FREE ENTERPRISE COMMITMENT

Every SNWN Plan Is Backed By Ironclad Guarantees

We combine ISO-certified governance with flexible contracts so you can scale your infrastructure and support teams with complete confidence.

30-Day Risk-Free Trial

Test our 24/7 outsourced technical support and dedicated engineering plans for 30 days to verify our response speed and resolution quality firsthand.

ISO 9001 & 27001 Certified

All server access, credentials, and customer ticket workflows are governed by strict ISO/IEC 27001 information security controls and NDAs.

15-Minute Response SLA

Our 24/7/365 NOC and helpdesk engineers acknowledge critical alerts and customer tickets within 15 minutes around the clock.

Zero Lock-In Flexibility

Upgrade, downgrade, or add L1, L2, and L3 engineers on demand with transparent month-to-month billing and zero hidden setup fees.

PLAN COMPARISON MATRIX

Compare Engagement Models Side by Side

Review how our support and engineering models align with your server volume, ticket load, and operational requirements.

Capability & SLA MetricPer-Server / Cloud CareSemi-Dedicated TeamPOPULARDedicated L1/L2/L3 Tech24/7 Exclusive Pod
Starting Monthly Investment$29 / mo$99 / mo$199 / mo$499 / mo
30-Day Free Trial Eligibility7-Day Free Audit30-Day Free Trial30-Day Free Trial30-Day Free Trial
24/7/365 Coverage & NOC MonitoringIncludedIncludedIncludedIncluded
Servers & Domains CoveredPer Server / ClusterUp to 15 Servers / Unlimited DomainsUnlimited Servers & DomainsUnlimited Fleet & Multi-Cloud
Ticket & Live Chat VolumeUnlimited Admin TicketsUnlimited Helpdesk TicketsUnlimited Tickets & Live ChatUnlimited Tickets, Chat & Phone
Initial Response Time SLA15 to 30 Minutes< 30 Minutes< 15 Minutes< 10 Minutes Custom SLA
100% White-Label Brand RepresentationInternal Team Support100% White-Label100% White-Label100% White-Label + Custom QA
cPanel, Plesk, Linux & Windows SupportFull OS & Panel SupportL1 & L2 SupportL1, L2 or L3 SeniorFull L1 + L2 + L3 Escalation Pod
AWS, Azure, Kubernetes & DevOpsAvailable in Cloud ProAdd-On AvailableIncluded in L3 PlanIncluded
ISO 27001 Security & NDA ProtectionIncludedIncludedIncludedIncluded + Dedicated TAM

Why Choose SNWN Tech Solution?

  • 13+ years delivering 24/7/365 outsourced IT support and server management globally
  • ISO 9001:2015 and ISO/IEC 27001 certified quality and information security standards
  • Predictable flat-rate pricing with unlimited servers, domains, and tickets on dedicated plans
  • Certified RHCE, AWS, Azure, Kubernetes, cPanel, and Microsoft engineers on every shift
  • 30-day risk-free trial with zero setup fees and flexible month-to-month scalability
13+
Years of Industry
Excellence
SNWN Tech Solution Operations Center

Certified Cloud
Professionals,
Proven Technical
Excellence

ISO 9001:2015

ISO 9001:2015

Quality Management System

ISO/IEC 27001

ISO/IEC 27001

Information Security Management

Microsoft Certified

Microsoft Certified

Azure Solutions Architect

AWS Certified

AWS Certified

Solutions Architect & CloudOps

Red Hat Certified

Red Hat Certified

RHCE Linux Enterprise

cPanel & WHM

cPanel & WHM

Certified Systems Professional

Kubernetes CKA

Kubernetes CKA

Certified Administrator

ISTQB Certified

ISTQB Certified

Software Testing & Automation

ISO 9001:2015

ISO 9001:2015

Quality Management System

ISO/IEC 27001

ISO/IEC 27001

Information Security Management

Microsoft Certified

Microsoft Certified

Azure Solutions Architect

AWS Certified

AWS Certified

Solutions Architect & CloudOps

Red Hat Certified

Red Hat Certified

RHCE Linux Enterprise

cPanel & WHM

cPanel & WHM

Certified Systems Professional

Kubernetes CKA

Kubernetes CKA

Certified Administrator

ISTQB Certified

ISTQB Certified

Software Testing & Automation

Frequently Asked Questions About Pricing & Billing

How does the 30-day free trial work?

Our 30-day free trial lets you evaluate our 24/7 outsourced technical support and dedicated engineering plans in your live environment. We onboard with your helpdesk, configure white-label signatures, and handle tickets so you can verify our 15-minute response times and technical quality before committing.

What is the difference between L1, L2, and L3 Dedicated Engineers?

An L1 Dedicated Tech ($799/month per tech) handles 24/7 frontline ticket triage, live chat, basic cPanel/Plesk tasks, and uptime monitoring. An L2 Dedicated Tech ($999/month per tech) handles advanced Linux/Windows troubleshooting, migrations, security hardening, and database tuning. An L3 Dedicated Tech ($1,299/month per tech) manages complex AWS/Azure cloud infrastructure, Kubernetes clusters, CI/CD pipelines, virtualization, and emergency root-cause resolutions.

Are there any setup fees or long-term contract lock-ins?

No. We do not charge onboarding or setup fees on any standard support or server management plan. You can choose flexible month-to-month billing or save 15% with annual billing, and you can scale your engineering headcount up or down at any time.

Do dedicated plans really cover unlimited servers, domains, and tickets?

Yes. When you hire a dedicated L1, L2, or L3 engineer or an exclusive 24/7 support pod, that resource works exclusively for your company during their shift. You never pay per-ticket or per-domain surcharges, allowing you to scale your hosting or cloud business with predictable margins.

How do you ensure 100% white-label privacy and data security?

Our engineers log directly into your helpdesk (WHMCS, Zendesk, Kayako, Freshdesk) and live chat using your company name, domain email, and custom signatures. Every engagement is protected by a strict Non-Disclosure Agreement (NDA) and governed by our ISO/IEC 27001 certified information security controls.

Can we combine L1, L2, and L3 engineers into a custom hybrid team?

Absolutely. Many of our clients combine multiple L1 techs for 24/7 frontline ticket and chat coverage with an L2 or L3 senior engineer for complex escalations and cloud automation. Contact our team and we will design a custom shift matrix tailored to your exact ticket volume and budget.

Ready to Cut Your IT & Support Costs by Up to 60%?

Start your 30-day risk-free trial or request a custom architecture and staffing proposal from our ISO-certified engineering team today.

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Contact Info
Plot B-1/1/7, Ambad MIDC, Near Welcome Hotel, Nashik - 422010, India.info@snwntechsolution.com+91 9834756085