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Server

What Is Plesk Server Management

What is Plesk Server Management Services

These days, setting up a server is incredibly simple and many necessary Plesk Server Management in 2023 functions are available via auto-install. Your server’s maintenance is a different story, because it can be time-consuming to keep track of maintenance along with performance and utilization levels.

When your operations use multiple servers, server administration becomes even more challenging. Utilizing just one vendor may lead to traps; instead, think about using a variety of vendors for your server operating systems. It takes a lot of time to manage large installations manually.

Simply put, you can’t manually log into server administration consoles one by one. Therefore, Plesk server management software is essential to a successful management process. The majority of these tools include machine monitoring and remote administration.

Server Types

Network-attached storage includes file storage servers, application servers, web servers, email infrastructure servers, and more. You can refer to the hardware component beneath your application layer as a “server” as well.

Your management responsibilities and performance review will vary depending on each unique circumstance. Routine server administration and monitoring have been completely altered by cloud services. The applications, email, and storage facilities you use will be offsite if you use cloud services. Managing all of these co-located servers can turn into a real nightmare.


Server Observation

Getting a single interface to monitor all your servers from a single workstation is the first step in infrastructure management.

Real-time data must be available on your hardware. You should receive real-time information about processor use, memory usage, and disc space availability from your server monitoring software.

Additionally, you must be able to view the server’s running processes. Including how many resources are used by each of these processes. In essence, you must rely on a tool that can issue alerts based on real-time data analysis.

Your checking tool must be able to automatically flag issues to someone who can address them in addition to gathering data. This might involve receiving an email or SMS alert.

Server Administration

A recent development in server management is planning your server’s capacity. Never offer more machine capacity than is necessary.

This could result in a waste of hardware resources, exorbitant utility costs, and excessive support costs. You must, nevertheless, prepare for spikes in demand. Therefore, having a few extra resources is always a good idea. Keep in mind that when provisioning for computing needs, other areas like your physical network must also be provisioned.

While it’s also crucial to provide physical space for equipment, including a power supply. The needs of the staff must also be taken into account. These are the elements that give your company a special situation.


Roles in server administration

Management of the infrastructure typically falls under the purview of senior staff. While this is happening, more junior staff members can be assigned to daily maintenance and checking. Alternatively, management software could be entirely automated.

Your level of flexibility about user roles and limiting access to system data depends on the size of your business and the number of admin staff members. Small businesses, for instance, might only have one person in charge of the equipment. with a single user account, one associated user role, and one server management tool.


Tools for Server Management Selection

You’re likely to use the management tool you select for a considerable amount of time. So it’s important to give your decision careful thought. You should consider the following elements:

Supplier Acceptance

Yes, you might be happy with the hardware vendor you currently use. However, as you replace and upgrade your equipment, you might switch providers or use a combination of providers. Avoid selecting a server monitoring tool that limits your options to a single provider. Even if all of your equipment is from a single supplier, try to maintain flexibility over time by using a tool that is adaptable to various suppliers.

Overheads for Server Monitoring


Overhead for server monitoring


All software, including server management and checking software, uses resources. A tool will typically fit customers with operations of a certain size. Importantly, you should refrain from purchasing a tool that makes your operations take longer. or causes your network to experience excessive traffic. Not sure how a tool will affect resources? Simply test it out first; many vendors offer trial periods for their software.

Roles in Server Management

The ability to grant restricted access to management consoles is helpful. even if there are only one sysadmin managing servers. You could, for instance, allow management staff to view reports directly so they can come to their conclusions.

Alternatively, you might hire an assistant in the future; in that case, you would need your junior employee to have access to functionality without giving your assistant complete control.


Scaling Server Inspection

Your computing needs may change in the future. Smaller businesses should think about purchasing a scaled-down version of a tool designed for large operations. You don’t need to retrain if you need to upgrade because you can just move up in the product family.


Processes for Server Management Automation

Today’s complex server environments make it unnecessary to simply be able to perform checking. Instead, you must be able to automate the time-consuming routine server administration tasks. Many server administration tasks can be reduced by good software to simple log checking.

The needs of an enterprise are met by SNWN Tech Solution Server Management Services from design through delivery. Putting in and moving. We guarantee higher uptime, a higher rate of utilization, and improved performance with our server management services.

Windows servers, AIX, Linux, PHP, UX servers, server configurations, and intricate networks are areas in which we excel.


Server Management Automation -SNWN


Our qualified server directors are available round-the-clock to ensure flawless operation. Our engineers can work with you remotely or on-site to monitor firewall servers and database servers in a round-the-clock environment with our assistance.

ALSO READ: 10 Ways Cloud-Based Solutions Necessary For Business Growth

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Categories
Business

4 Ways That Cheap Data Backup Solutions Fail Your Business

4-Ways-That-Cheap-Data-Backup-Solutions-Fail-Your-Business

A business’s data such as different types of files, digital assets, and customer histories are its lifeblood. In case any of them is lost, it can cripple the enterprise.

A perfect example to understand the situation would be imagining yourself walking into your home and all of a sudden flipping on the light switch. In such a case, having a spare bulb or at least one candle would be helpful in brightening your home.

It is the same situation with regard to the risk small businesses take in terms of their data backup processes. There are a lot of things to worry about already in a business and losing your data should not add to it. Henceforth, getting a trustable data backup solution is imperative.

To cut down costs, most businesses opt for a cheap backup system or even none at all. Though cheap backup systems can be a viable option for small businesses, there are possibilities that they might fail you when you need them the most. Therefore, it is not just enough to back up your data, but rather ensure that it is secure by investing in reliable backup services.

While choosing a backup solution, business owners have to carefully consider all the options with a bit of foresight. Ask yourself, “If a cyberattack occurs, what would be my response to it? How can I recover it?

How much productivity would be lost and the cost for it?” That’s when the picture gets clearer. Before investing in a cheap data backup solution, it is essential to know the system’s pitfalls as they can affect your business. Here are the ways in which your business can fail when investing in a cheap data backup solution.

File Sync does not ensure backup –

Cheap data backup solutions do not assure data backup definitely, rather they have their files synchronized on a separate platform. This implies that they generate a mirror image of the data instead of fully replicating vital files in another physical space.

For instance, even if you accidentally delete an original file or if it is infected or corrupted, the file sync is also going to erase it, or the affected file is replicated on your file sync, respectively.

However, there are certain freemium backup systems that permit you to keep your deleted files in a recycle bin for up to 30 days.

If you opt for a quality backup system, it would store snapshot images of the file system so that they can be restored during hours of need. You can recover a file when you realize that a vital file was somehow lost a few weeks ago.

It is advisable that you do not rely on file sync for your entire backup solution, but rather as great support. In case your computer gets lost or a file gets corrupted or there was an unintentional content edit, file synchronization comes as a great help.

An ideal backup strategy does not restrict you to what the sync tools allow, rather it would add software that is exclusive to backing up. You get the freedom to decide how many revisions of a file to keep and receive a separate path to restore files that are in use almost every day.

Bandwidth is expensive –

An average small to mid-sized business needs storage of at least 5 TB so that it can store business-critical information in its backups. To have a backup option, businesses need to upload their data through an internet connection.

Receiving high upload speeds is an expensive affair because businesses often have asymmetrical internet speeds. It would not be possible for them to understand the time required to upload 5 TB of data to their cheap backup.

It would take at least five days to upload data on a cheap backup solution even at an upload speed of 100 Mb per second. Think wisely before investing in fast upload speeds as there are other factors like marketing, support, distribution, and an overhead of development that are to be taken care of.

Cyber threats –


If you do not have a well-rounded backup plan, you can be subject to cyber-attacks. This can be dangerous, whereas having a proper licensed backup offers options in planning which is not guaranteed in cheap data backup solutions.

There is no one-size-fits-all approach to backup or cybersecurity, so a cheap data backup solution won’t serve the purpose alone.

You should also consider opting for an internet or cloud backup, or a physical, offline backup. This would restrict outsiders from invading your data as they would not get the access to your data backup through the internet.

Limited data restoration issues –

One of the most important aspects of a data backup is the fact that it can be restored. There are not many options for testing backups and it can be extremely time-consuming. In fact, opting for a cheap backup software might not offer the choice of programmatic restoration testing.

In case of an incident where your company’s backup fails to restore, there is no point in having a data backup solution to begin with. It is not just the reputation of your brand that is of utmost importance in maximizing profits.

Taking care of regulatory and compliance issues is also important as negating a potential litigation can even lead to a loss of data. If you get your data backup system tested, it means that all your necessary information is not just captured successfully, but it implies that the file is not corrupted.

You won’t be able to know of any potential hiccups beforehand if you do not conduct a thorough testing of your backups first.

Here is how you can carry out your verification test for your data backup to ensure efficient restoration.

  • Dedicate 30 minutes to 5+ hours to scan backup for viruses before restoration.
  • If an isolated lab environment is already there, spend 30-60 minutes to restore backup in this setting.
  • After restoring backups, scan them for viruses (this might take 30 minutes to 5+ hours).
  • Test integrity of operating system, databases, and data, applications (2-10 hours).
  • Take a note of your findings and prepare a report out of it (time will vary).

If you are looking out for file-sharing and collaboration services, cheap backup systems would be your go-to solution. However, that is not a primary backup solution for a business.

This is due the fact that there is no protection of sensitive data and a risk of data loss due to the attack of cyber criminals. This could cost a business more money over the long term. Therefore, go for a more comprehensive backup plan if you are serious about ensuring continuity of your data and securing them.

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Categories
Marketing

How Agencies can Help Business Move and Succeed Online

how agencies can help business move and successd online

The pandemic struck us fast and hard, taking a huge toll on human life and social customs. As a result, a worldwide decline in commerce was looming on the horizon.

However, not even a couple of years have passed since the attack and humanity has already found a feasible solution to combat the economic front thus reinforcing our medical battle-ground.

And that aid came from the boom in technology. While the virus confined us to our homes, it paved the way for technology to change its trends yet again.

As this new Wind of Change is upon us and here to stay far into the future, we are truly at the apex of a digital age.

If so, then it only begs the question why isn’t your business moving online? The key to a successful business strategy lies in its scope at scalability and scaling your business also means creating an online presence for it.

For ‘traditional businesses’ with their brick-and-mortar shops, it’s high time to scale up into the online sphere.

To do so simply means developing a website for your business and hosting it online.

To that purpose, there is a host of tools and agencies that provide various related services, and hosting your web is one; if not the most important. For businesses that already have an e-commerce shop (which is your website) the answer to your scaling may often lie in website migration.

How agencies can help business move and succeed online

In this article, we are going to look at how agencies that provide online tech support to businesses can help their clients to create a successful business in the new age.

The most invaluable aspect of a successful online business is your e-commerce website and the hosting provider where that site is hosted. This is the first step towards opening an online shop.

Once your website is built you will need a server that will host your website and that is where a hosting provider comes into the picture.

There are many hosting providers available today. If you are not sure how to choose a web host, you need to ask yourself first what it is that you need from your host.

You need to evaluate your requirements first and then cross-check with the agencies to find the best fit.

If you are hosting your website for the first time it is better to opt for shared hosting plans as they come cheaper than most.

Then again if you are expecting much traffic on your site, you can opt for VPS (Virtual Private Server) hosting plans.

If your business is of a reseller and your site would be the same you can opt for the Reseller hosting plans. One of the most widely recognized and recommended agencies in this field.

But then again let’s not do things on hearsay and see for ourselves why they are one of the best in the game:

Recommended for first-time e-commerce businesses

We recommended package for those who are just starting up their e-commerce shop.

With their free website builder, you get access to a wide range of professional website templates that are responsive in the design along with their lucrative hosting plans for your new site.

You can build a website without any technical knowledge with them and get started in no time.

Expert assistance for your

WordPress sites

With a boasting portfolio of WordPress hosting, site maintenance, and monitoring services, you are bound to get expert assistance regarding any and every aspect of hosting your WordPress site.

WordPress techs here work 24×7 handling various WordPress and PHP updates, monitoring, and other technical tasks so that you can focus only on your core business.

Widely reliable website migration services

website migration

We provides website migration services for those businesses who want to get more out of their e-commerce sites.

Most often we find our existing hosting provider has delivered the best of results they can and yet it is not enough to sustain your business online.

It means you need to migrate your website somewhere else and with the best tools at their disposal; this is your ideal choice.

BitNinja protection with DDoS shield for full-proof security

Hosting your website cannot do without robust security and if that was your issue with your old hosting provider, be assured that has the state-of-the-art cybersecurity tools in their arsenal.

Easy touse server security tool like BitNinja is employed here to protect your website against various malware with its strong defense mechanism.

Furthermore, it integrates a DDoS shield that can identify, and suppress every possible form of DDoS attacks on your site.

  • User-friendly cPanel management:

Your web hosting control panel software is what you use for managing the various aspects of your hosting needs. cPanel which is one of the most widely used and quite user-friendly is the choice software here.

You can add domains and sub-domains, emails, databases, and much more from your cPanel hosting account.

  • Round the clock server monitoring with greater network availability

One of the quickest growing web hosting corporations in current market, we proudly employs an experienced team of admins for monitoring your websites round the clock thus mitigating every loss that can incur on your site.

This allows your site to enjoy a staggering 99.99% uptime and allows for greater network availability.

  • Free SSL Certificates with fixed HTTPS mixed contents
free ssl

At higher level when sensitive pieces of information are concerned, with their Let’s Encrypt SSL Certificate that comes free of cost, all your sensitive data are encrypted in the most secured way thus letting your business enjoy trusted online transactions.

It is no doubt that the way forward is one of digitization. With that in mind more and more businesses are gaining a foothold in the online sector. So if you are still missing out on all that action you need to get going.

Also Read : How to Better Align Your Sales Process with the Customer Journey

Categories
Support

Work Smarter: Live Chat Best Practices

Work Smarter: Live Chat Best Practices

Is there a sure-shot formula for your business to skyrocket? Well, no, but yes as well. If not a sure shot hack, it’s definitely a consideration.

Even two decades back, most of the businesses especially in third world countries had monopolistic nature. Today, the world is welcoming an open market. Open market means to match the steps with a competitor.

There is one product but several brands to offer the same product. Sometimes, the quality too doesn’t vary much. Then what is the masterstroke? None other than experience, most importantly, customer experience.

The customer is the king in modern times. There are a plethora of options that one has on their plate.

Out of all of them, it is really the customer’s discretion on which service or brand they choose from. Much of this decision comes from how the customer is treated. People today look for two things precisely: on-demand service and customer satisfaction.

The quality is crucial but it can be given a miss by some if they are promised for a better one when they seek redressal.

According to Esteban Kolsky, Founder, ThinkJar, if a customer is dissatisfied then 13% of them will tell at least 15 people that they are displeased with a company’s service.

Especially if you are a company that is hot off the oven, this is murder. The ideal thing is to build your base keeping in mind the likes of your customers. Be it new or old. New businesses need customer testimonials that are organic over social media for footfalls to increase.

On the other hand, the established businesses need the goodwill to be maintained and talked about all over. They would need the customers to become their brand ambassadors.

Many brands have even considered that as an image positioning vehicle as well. Now technology has come to be a big boon and the best of it is that it has multiple options through which a customer or a potential customer feels at home.

A personalized approach is what many people look for and live chats are proving to be ultimate winners in bridging gaps between businesses and buyers. It is the present and is also the future of the customer experience.

Some tactful practices using live chats can prove to be absolutely useful. Few of the best practices with a live chat that businesses can follow are-

Align live chat with business goals

First thing’s first, you need to ask yourself why your business needs a live chat? Is it a type of business that can leverage from a chat system? If they do, then it has to be an omni channel for your business and customer satisfaction.

It can include KPIs, SLAs, customer issue resolution, and reducing shopping cart abandonment. According to CX Trends Report, businesses embed chat solutions for native customers.

This includes having self- service content in an e-commerce website or an embedded live chat window to provide support.

Optimize user experience

Live chat location, access and timing are the three pillars basis which the user experience can be judged. Potential customers draw the basis of their first impressions on what they see on your website.

The website should have a clear indication of where to address in case of any issues. If they are satisfied with the way they have been catered to, depending on the prompt response, or tone or language used, proactiveness, all of them earn brownie points.

Proper intervention and assistance on the customer support chat are well appreciated among potential customers. The frequently your team can extend support and suggestions, the fewer chances are of abandoned carts.

You got to be unobtrusive so that you don’t drive away your potential customers. For a budding business or a business that sees a lot of competition, driving away customers is the last thing that should happen to you.

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Good user interface

Good user interface

A website that is easy to navigate and has simple language that speaks the customer’s language will always have a benefit of the doubt.

Your website must speak how supreme the customer is for you. Despite having compelling company stories or uber quality products, it will all fall flat if the customer feels that something is off with the environment.

Chatbots and a dedicated team will be wonderful to serve all existing and potential customers and make them feel special and important.

Not just that but you can also embed a pop-up chat box that opens the moment a potential customer lands on your business page.

Staffing requirements

Go for seasoned and experienced agents as they may be well versed with a live chat feature, chat routing, turn of calls, etc.

An agent who holds a better understanding of the process will inherently serve better and bring business. If you hire a novice agent, make sure that their training includes all basics.

Make them familiar with the chat software, language training, how to conduct research on the customer’s chat history, ticket issue, and resolution.

Sometimes there is a mingle between agents and chatbots. Agents pick on from the data and information that is shared by the chatbots.

An agent must inculcate the understanding that repeating the same stream of information will only lead to frustration which will turn off the customer.

Build a chat workflow

A workflow is a masterstroke to ensure that your customer support system is on point.

The process includes ticket escalation path, agent assignment plan, and real-time monitoring, and channel management.

Monitor and improve

There is always a scope of improvement. You must as a business owner have a team in place that will purely look at the live chat analytics and device any improvement plans.

Using this data, average wait times, customer satisfaction, and agent performance can be determined and outlined for the scope of improvement.

Once the live chat is up, it needs a close watch. Before that what’s essential is hiring the right team of agents, establishing the right objectives, training, and workflow creation are the main aspects.

The rest will be on keeping the objectives that were laid out in place.

ALSO READ : Role And Responsibilities Of Ideal System Administrator In 2020

Categories
Server

How to choose best hosting provider for your new website?

HOW TO CHOOSE BEST HOSTING PROVIDER FOR YOUR NEW WEBSITE

To build and maintain your online business and to host your website is the most crucial decision. Nothing else is more important than to keep your website always online so that we can reach our customers and thus to complete our goals. To choose the most suitable hosting provider is very important, who ensure to provide you reliable and affordable web hosting services with quality service. To maintain your online business website web hosting plays a vital role.

So following are the points to keep in mind while hiring web hosting provider

  • Server Uptime

Not a single webmaster who wants their business website to be down or offline. If your website is down you can lost number of visitors this will eventually affect your sales and trust on your brand. So in order to keep your website always online, we need to hire a hosting provider who has minimum downtime so that your visitors see your website all time.

  • Bandwidth

More the bandwidth more the traffic your website will support. Having higher bandwidth will able to faster the data transfer speed. It also increases the interaction of users with the website as it lowers the loading page time. Fasten the application performance and can handle huge traffic on website without disruption. Choose the hosting provider who is providing higher or unlimited bandwidth. For unlimited bandwidth check the details exact how much they are providing.

  • Server Security

Server security is the most important fact to keep in mind while selecting hosting services. Choose a web hosting provider who protects your website from all vulnerabilities. Make sure that they provide support when your website get hacked or infected by malware. See whether your web hosting provider, lets you set up SSL(Secure Socket Layer).  SSL protects the sensitive information on your website, such as personal details and credit card details. This ensures website security and builds your customer trust for secured transaction.

  • 24X7 Uninterrupted Technical Support

Uninterrupted 24X7 technical support is primary requirement. As you never know when server will go down/offline and some technical issue will happen. Concern provider should take care of your server and never allow your business to go offline.

  • Refund Policy/Money back Guarantee

Make sure while choosing web hosting services you should go through refund policy thoroughly. You should be clear with questions below:
i) Can you cancel hosting services within trial period. ii) Does the company provide full refund?
iii) What are the cancellation charges if any?